You've reviewed the online database of available pets and decide to head to the shelter for a better look.
Remember that although we update the database hourly, the animal you saw may have found a home already. We process adoptions on a first-come, first-serve basis and cannot place holds on animals by phone.
The adoption process takes a minimum of 45 minutes to an hour, and up to two hours on Saturdays. We designed our adoption process to give you as much education and time with the animal as we can.
At the shelter, animals available for adoption have a kennel card that gives a brief description and an ID number. Write down this ID number so a staff person can give you more information about the pet.
A stray pet has a card that indicates it is "lost and waiting for an owner.” If you're interested in a stray, we can give you what information we have and when that animal may become available for adoption. We also offer a "choice" program for the strays, outlined below.
When you find an available animal that interests you, our great staff and volunteers can take you to visit your new friend in one of our 'Get Acquainted' rooms. This lets you decide if the pet's and your personality match. Any animal that is a stray cannot be visited until it becomes available for adoption. Due to the large number of visitors to the shelter, we must limit visitations to 2 animals per individual or family per day.
To sign up for a visit, see a Customer Service Representative in the main lobby. To complete adoptions in a timely manner, we stop issuing numbers for people to visit with available animals 45 minutes prior to closing -- at 4:30 pm daily.
Once you have chosen your new lifelong companion, you must fill out an application. You'll then meet with an Adoption Counselor to answer any questions you may have. You'll also receive important medical and behavior information to get you both started off on the right foot.