We reunited 4,700 lost pets with their families last year.
IMPORTANT PARKING INFORMATION
Our Colorado Springs Admissions office is located at the back of the HSPPR building (north end). Due to our current construction project, to access our admissions entrance, you must turn on the driveway BEFORE the HSPPR parking lot entrance (west of the HSPPR parking lot entrance). Look for the teal sign and turn left from Abbot Lane. Follow the teal signage to your destination.
How to find your lost pet
Take a deep breath. We’re here to help. Here’s what you need to do.
Search pets online
Check our online database to see if your pet has already been found. You can search photos of pets at the shelter AND pets picked up and temporarily housed by good Samaritans if they completed a found report.
Submit a lost pet report and visit the shelter
Completing a lost report every 10 days while your pet is missing will refresh your lost report in search results. We strongly encourage you to come to the shelter and walk through the kennels, too.
Update microchip contact info
If your pet is microchipped, make sure your contact information is up to date with the microchip registry. Many people change their phone number or move and forget to update their pet’s microchip information. Not sure which registry to contact? If you have your microchip number, you can re-register it here with our friends at Found Animals.
Petco Love Lost
Petco Love Lost is a searchable national database that uses patented facial recognition technology to help find lost pets at nearby shelters. Upload a photo of your pet to the Petco Love Lost database after submitting your pet’s lost report to HSPPR.
Frequently asked questions
Contact us immediately if you believe your pet may be at the shelter. Proof of license and rabies will be required at reclaim, and our customer service team will walk you through other fees. Seniors (65 and older), veterans, and active military members receive 10% off services. One discount per family per visit.
We work hard to ensure the health and safety of your pet while at our facility, even if it’s just for a short time. We do charge boarding fees on a per-day basis to help cover the cost of caring for your pet during her stay. If your pet receives necessary medical care from our veterinary team, the total due may increase. By law, other fees associated with ensuring your pet meets rabies vaccination and licensing regulations may be required. Our customer service team will walk you through a description of these charges.
By law, stray dogs are held a minimum of five days and cats a minimum of three days (five days in Pueblo County) before we can make an animal available for adoption. We evaluate each and every animal as an individual, and there’s never a time limit on how long we’ll care for an animal before he’s adopted. We may also work with other shelters/rescues to assist in assessing the specific needs of a pet. In some cases, seriously ill animals or animals with severe behavior problems may be humanely euthanized. As a socially conscious animal shelter, our focus is on the health and well-being of every animal in our care and the safety of the community.
Unfortunately, some pets come to us deceased – they may have been hit by a car or attacked by a wild animal. Due to the sensitivity of these situations, we don’t post photos online. But we do want to help give you closure. We make a listing of deceased pets received at our facility available here. Please know this is not necessarily a comprehensive list, as not all animals are able to be picked up and brought in from roadways. The list is typically updated daily, Monday – Friday.
Time is critical when your pet goes missing. That’s why it’s so important to begin your search immediately. After you’ve completed the three most important steps above, you might consider calling on other local animal lovers for help. These online resources alert others to keep a lookout.
Find a stray?
Let’s join paws to get ’em a happy tail!