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Contact Us

We’re here for you! Find us where you live.

Want to know if a pet is still available?

Our website is updated every hour, but to be sure a pet is still available for adoption, it’s best to visit the shelter where the pet is located.

Read more FAQs

Lost and Found

I lost my pet

Fill out a lost pet report and view more helpful resources.

I found a stray

File a found report to help reunite the pet with their family.

Wildlife help

HSPPR is not licensed to accept wildlife. For help with deer, raccoons, birds, squirrels, and other non-domestic animals, call Colorado Parks and Wildlife or your local pest control.

Animal Law Enforcement

Looking for information on pet laws, licensing, and how to report pet abuse?

Click here to contact ALE

Colorado Springs

610 Abbot Lane, Colorado Springs, CO 80905
Phone: 719.473.1741
Fax: 719.444.0179

Click here to contact us in another language
Colorado Springs hours

Pueblo

4600 Eagleridge Place, Pueblo, CO 81008
Phone: 719.544.3005
Email: pueblo@hsppr.org

Click here to contact us in another language
Pueblo hours

Records Request Form

If you are looking for your pets’ adoption, reclaim, or medical records, please fill out this form.

Request Records

Contact by department

Animal Law Enforcement - All Jurisdictions

Animal control laws, pet licensing, and investigations of neglect or cruelty. 
*Do not email* if an animal is suffering—please call for the fastest response. 

719.302.8798
animalcontrol@hsppr.org

Admissions - Colorado Springs

End–of–life services, general animal admissions. 

719.302.8716
admissions@hsppr.org

Adoptions - Colorado Springs

Choice holds; questions about animals available for adoption or recently adopted pets. 

719.302.8707
adopt@hsppr.org

Donations

Happy Tails League memberships, in-kind donations, general donations, tribute and memorial gifts, vehicle donations, and fundraisers benefiting HSPPR.

719.302.8774
waystogive@hsppr.org

Customer Service - Pueblo

Adoptions, lost and found pets, owner surrenders, end-of-life services. 

719.544.3005
pueblo@hsppr.org

Education

Youth education inquiries, Camp Whiskers and Wags, Story Tails, teacher and school programs, and community or scout projects. 

719.302.8739
education@hsppr.org

Lost and Found - Colorado Springs

Lost and found pets, reclaims, and questions about the reunification process. 

719.302.8766
lostandfound@hsppr.org

Media Inquiries

Requests from media outlets, press coverage, interviews, and official statements from HSPPR. 

719.302.8738
ccostra@hsppr.org

Non-English Speakers

Thanks to a grant from Volatia, we are now able to help our community in 298 languages.

Click here to contact us in another language
Pet Support

Surrender prevention, adoption returns, and access to the behavior helpline. 

719.302.8795
petsupport@hsppr.org

Special Events

Information on upcoming events including tickets, sponsorships, or donations for Fur Ball, Pawtoberfest, or Whisker Brunch. 

719.302.8704
waystogive@hsppr.org

Veterinary Services - Colorado Springs

Low-cost spay/neuter and vaccinations, wellness exams, and general appointment scheduling. 

719.302.8795

Volunteers

Shelter volunteer inquiries, foster care opportunities, the disaster response team, court-ordered community service, and DIY project options for shelter animals. 

Colorado Springs: 719.302.8747

volunteer@hsppr.org

Pueblo: 719-404-5418

pueblovolunteer@hsppr.org

Webmaster

Website questions and feedback. 

webmaster@hsppr.org

Interpretation and Translation Services

HSPPR is committed to ensuring equitable access to all services and resources available to the residents and visitors of the communities we serve, regardless of the language they speak. Hence, we have partnered with Volatia to provide language interpreters and translators for anyone who is deaf, hard of hearing, or has limited English proficiency.

If you speak a language other than English and need to reach a department or an employee within HSPPR, please refer to the department guide below for the direct phone number. You will then be connected to an interpreter who speaks your language, and he or she will connect you to the person you want to reach.

Contact by department

Customer Service

719.445.3290

Animal Law Enforcement – COS & Pueblo

719.247.3785

Animal Law Enforcement – Centennial

303.974.4398

Animal Law Enforcement – Douglas County

303.590.3735

Key Program Features

1. LEP Call-In Line: This feature allows individuals with limited English proficiency (LEP) to contact any department or an employee of their preference without the worry or limitation of a language barrier.

2. On-demand Interpretation: Anyone who is deaf, hard of hearing, or has limited English proficiency will be offered an interpreter by the employee assisting them. Phone and video interpreters are available on-demand 24/7/365. An interpreter can be scheduled for an in-person meeting if preferred by you or our staff.

3. Document Translation: It is important to HSPPR that you understand written communications given to you by our organization. Every effort has been made to identify and translate vital documents. If you receive a document that has information you do not understand, because of a language barrier, please let us know and it will be translated into the language of your choice.